Privacy Policy
Our Privacy Policy is put in place to demonstrate our firm commitment to the privacy of the users of our website and services. Our site is intended to be a safe environment for anyone that accesses our services. THIS POLICY IS A LEGAL AND BINDING AGREEMENT BETWEEN YOU AND ROYAL PULLMAN SERVICE governing your use of this site, and our privacy practices concerning the site. Please review our Policy thoroughly, by using this site, you agree to be bound by this Policy. You will also be subject to any additional terms posted concerning individual sections of the site, which also govern your use of the site. These other terms include (without limitation) the Terms of Use. If you do not agree to this Policy, you are directed to discontinue using and accessing the site. Royal Pullman reserves the right to change or supplement our policy at any time without prior notice. Your continued access or use of the site after such changes or supplements indicates your acceptance of the policy as changed or supplemented. It is your responsibility to review our policy regularly.
CANCELLATION POLICY:
All cancellations for Sedan, SUV, and Van must be received (1) day prior to the contracted starting date. If failed to give notice of cancellation, you will be billed for 100 percent of the estimated trip value. All bookings for Sedans, SUVs, and Vans booked for (2) hours or higher require a nonrefundable 50 percent deposit at the time of booking and (24) hour notice prior to contracted start time.
OUR COMMITMENT TO PRIVACY:
We respect your privacy. Any information collected on our site will be kept strictly confidential and will not be sold, reused, rented, loaned, or disclosed. Any information you give to Royal Pullman Chauffeur & Concierge Services will be held with the utmost care, and will not be used in ways that you have not consented to. A more detailed explanation about how we safeguard your personal information is described below. If you have any questions, contact us and speak to a live agent.
RESALE OR DISCLOSURE OF INFORMATION TO THIRD PARTIES:
Royal Pullman Chauffeur & Concierge Services does not sell, rent, loan, trade, or lease any personal information collected at our site, including any e-mail lists, personal profiles or address lists.
BROWSER INFORMATION COLLECTED ON THE WEBSITE:
Royal Pullman Chauffeur & Concierge Services analyzes website logs to improve the value of the materials available on the website continually. Our website logs are not personally identifiable, and we do not attempt to link them with the individuals that browse the site.
USE OF COOKIES:
Royal Pullman Chauffeur & Concierge Services does not use cookies on this site to monitor user activity.
EXCEPTIONS ARE:
Specific advertisements may place a cookie as they are served from outside of our domain. Your browser will inform you of such cookie placement in its status bar.
PRIVACY OF OUR EMAIL LISTS:
Royal Pullman Chauffeur & Concierge Services maintains several email lists to keep Royal Pullman Chauffeur & Concierge Services customers informed about breaking events. Individuals must affirmatively ask to join our mailing lists by contacting Royal Pullman Chauffeur & Concierge Services staff directly at info@royalpullman.ca or by answering yes to our online contact form question that states, “Would you like to be sent future special offers via Email?” We do not sell, rent, loan, trade, or lease the addresses on our list to anyone. Our list server is not available through the Internet but is safely tucked away on a local personal computer.
COMMENTS OR COMPLAINTS WITH OUR PRIVACY POLICY:
If you have a concern about Royal Pullman Chauffeur & Concierge Services and/or privacy policy, you may contact us at info@royalpullman.ca. Unresolved issues or concerns may then proceed to Better Business Bureau® OnLine Privacy Policy Review Service by completing the complaint form at